Shipping & Payment Info

Delivery options

Standard delivery – We deliver directly to your home or office, anywhere in South Africa within 5 to 7 days. All delivery and tracking details are supplied to you at checkout. The delivery fee is R80 for all orders in Gauteng and R120 for all orders to Cape Town and Durban and is applicable to Main centres in South Africa. The Main Centres include: Cape Town, Durban, Johannesburg, Pretoria. If you fall outside of the main centres then we will contact you to confirm the shipping amount. 

Delivery time frame

Our delivery times are within 5 - 7 working days for main city centres and within 7 - 10 working days for outlying areas. Your products will be delivered during office hours, Monday to Friday, 8am to 5pm.

 

Order tracking

Once we’ve received your order, we’ll send you an email with a tracking update. You can also sign into your account on www.le-lapa.com to check the order status of your delivery.

If you have any questions, please get in contact with us.

Payment options

Payment via credit card or debit card

Le-Lapa accepts credit card and chipped debit/cheque card payment via Visa and MasterCard only. We make use of the 3D-Secure authentication system to verify cardholder details with your bank; this links you directly to your bank via a secure link. The transaction then takes place within your bank’s secure environment and we won’t have access to any of your card details. You can rest assured that your card details will by no means be available to, or accessible by, us or any third parties. When you return a purchase, the specified amount will be credited back to your bank account after it has been approved.

EFT (electronic funds transfer)

This payment method requires the customer to transfer money directly from his/her account into Le-Lapa’s bank account.

If you select EFT, our EFT details will be displayed along with instructions. You will also receive a pro-forma invoice with all the applicable details to make payment.

Our bank details are:

Account name: Le-Lapa

Bank: FNB

Account type: Cheque

Account number: 6265 459 2213

Branch code: 255355

All bank deposit EFT’s require proof of payment to be sent to info@le-lapa.com before your order will be processed. If payment does not reflect for an EFT transaction we may request proof of payment to be sent before your order is processed.

Instant EFT

Instant EFT is a service offered by PayFast and enables buyers to make payments via ABSA, FNB, Nedbank and Standard Bank. The electronic funds transfer (EFT) gets verified instantly. No two day waiting period, no proof of payment required and no disclosing of financial information.

PayPal

Le-Lapa is integrated with PayPal and allows customers to easily and securely pay for goods online. Note however that Paypal does not offer South African Rands as a currency and additional currency conversion fees may arise.